Question 1

Do I have to pay to ride on a fixed route?

Accepted Answer

All Fixed Route services are $0 Fare for now (no payment needed).

Question 2

How do I ride a fixed route?

Accepted Answer

Be at your stop a few minutes before the bus is scheduled to arrive.
Look for signs on the route that mark all of our bus stops.
Watch for your bus. When you see it, look at the driver and raise your hand. Place yourself safely out of traffic where the bus driver can see you.
On our buses that have two doors, please board the bus from the front door, and exit the back door.
Let the driver know you want to get off the bus one block ahead of your stop. You can do this by verbally announcing your stop to the driver or pulling the cord next to the window.
If you need to transfer from one route to another, ask the driver for the transfer point where  you need to board the next bus.
After leaving the bus, wait until the bus has left the stop before crossing the street. Do not attempt to cross in front of the bus.

Question 3

How can I track my bus?

Accepted Answer

For Android Users:
Open the Google Play Store on your phone
Tap the Search bar at the top
Type the "Passio GO!" and search
Find the app by Passio Technologies
Tap Install
After the app installs, tap Open
Choose your transit  company name "Ozark Regional Transit"

For iPhone (Apple Users):
Open the App Store on your iPhone
Tap the Search icon at the bottom
Type "Passio GO!" in the search bar
Look for the app with the Passio Technologies logo
Tap the Download or the cloud icon
Once the app is downloaded, tap Open to launch the app
Choose your transit company name "Ozark Regional Transit"

You can now track your bus live!

Question 4

Where can I find a map of my route?

Accepted Answer

Go to our website at ozark.org 
Hover over RIDE ORT
Click on Fixed Routes 
Routes are organized by city; find your city, click on the route button and a route map/schedule will open

Question 5

What are the hours for fixed routes?

Accepted Answer

Fixed routes run Monday - Friday with the exception of Route 20 in Fayetteville that runs on Saturday.

Fayetteville:
Route 10 -  6:30 PM - 7:30 PM
Route 20 - 6AM - 7:30 PM
Saturday - 10AM - 8PM
Route 490 (runs through all of the four cities) 
		  7AM - 11AM
		  3PM - 7PM

Springdale: 
Route 61 - 6:30 AM - 7:30 PM
Route 62 - 6:30 AM - 7:50 PM
Route 490 (runs through all of the four cities) 
		  7AM - 11AM
		  3PM - 7PM

Rogers:
BRC Route (Bentonville/Rogers Connector)
		6:25 AM - 6:25 PM
Route 53 - 6:30 AM - 6:30 PM
Route 54 - 6:30 AM - 6:30  PM
Route 490 (runs through all of the four cities) 
		  7AM - 11AM
		  3PM - 7PM

Bentonville:
Route 14 - 6:17 AM - 6:17 PM
Route 15 - 7AM - 6:20 PM
Route 16 - 4AM - 6PM
Route 17 - 7AM - 7PM
Route 490 (runs through all of the four cities) 
		  7AM - 11AM
		  3PM - 7PM

Question 6

What happens when my bus stop is in a construction zone?

Accepted Answer

When an existing bus stop is located within a construction zone, we will not pick up at that location, riders will need to make their way to the nearest bus stop location outside the construction zone.

If you pull the stop cord for a bus stop and it is located inside a construction zone, our drivers will let you off at the soonest safe drop point after they have cleared the construction zone.

Frequently Asked Questions