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Frequently Asked Questions
Fixed Route
On-Demand Service
ADA Paratransit
Bikes
Lost Items
Career Opportunities
• Be at your stop a few minutes before the bus is scheduled to arrive.
• Look for signs on the route that mark all of our bus stops.
• Watch for your bus. When you see it, look at the driver and raise your hand. Place yourself safely out of traffic where the bus driver can see you.
• On our buses that have two doors, please board the bus from the front door, and exit the back door.
• Let the driver know you want to get off the bus one block ahead of your stop. You can do this by verbally announcing your stop to the driver or pulling the cord next to the window.
• If you need to transfer from one route to another, ask the driver for the transfer point where you need to board the next bus.
• After leaving the bus, wait until the bus has left the stop before crossing the street. Do not attempt to cross in front of the bus.
For Android Users:
• Open the Google Play Store on your phone
• Tap the Search bar at the top
• Type the "Passio GO!" and search
• Find the app by Passio Technologies
• Tap Install
• After the app installs, tap Open
• Choose your transit company name "Ozark Regional Transit"
For iPhone (Apple Users):
• Open the App Store on your iPhone
• Tap the Search icon at the bottom
• Type "Passio GO!" in the search bar
• Look for the app with the Passio Technologies logo
• Tap the Download or the cloud icon
• Once the app is downloaded, tap Open to launch the app
• Choose your transit company name "Ozark Regional Transit"
Alternatively, you can click the "Track Your Bus" button in the upper right of the browser window.
Fixed routes run Monday - Friday with the exception of Route 20 in Fayetteville that runs on Saturday.
Fayetteville:
Route 10 - 6:30 PM - 7:30 PM
Route 20 - 6AM - 7:30 PM
Saturday - 10AM - 8PM
Route 490 (runs through all of the four cities)
7AM - 11AM
3PM - 7PM
Springdale:
Route 61 - 6:30 AM - 7:30 PM
Route 62 - 6:30 AM - 7:50 PM Route 490 (runs through all of the four cities)
7AM - 11AM
3PM - 7PM
Rogers:
BRC Route (Bentonville/Rogers Connector)
6:25 AM - 6:25 PM
Route 53 - 6:30 AM - 6:30 PM
Route 54 - 6:30 AM - 6:30 PM Route 490 (runs through all of the four cities)
7AM - 11AM
3PM - 7PM
Bentonville:
Route 14 - 6:17 AM - 6:17 PM Route 15 - 7AM - 6:20 PM
Route 16 - 4AM - 6PM Route 17 - 7AM - 7PM Route 490 (runs through all of the four cities)
7AM - 11AM
3PM - 7PM
When an existing bus stop is located within a construction zone, we will not pick up at that location, riders will need to make their way to the nearest bus stop location outside the construction zone.
If you pull the stop cord for a bus stop and it is located inside a construction zone, our drivers will let you off at the soonest safe drop point after they have cleared the construction zone.
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