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Ozark Regional Transit delivers dependable, accessible public transportation that connects people to opportunity. Freedom Through Transit Welcome to Ozark Regional Transit Authority Ozark Regional Transit Authority delivers dependable, accessible public transportation that connects people to opportunity. With flexible transit options designed for the region’s growing communities, ORT makes getting where you need to go simple and affordable. Services Fixed Route Learn More ORT Community Calendar CLICK TO SEE SERVICE CLOSURES Blog Feed Transforming Transportation in Our Region Our Mission Ozark Regional Transit Authority is dedicated to providing safe, reliable and affordable public transportation to both the rural and urban residents of the four-county area within our jurisdiction.

Ride When You Want! What is ORT On-Demand? ORT On-Demand is an app-based ride service that picks you up and drops you off within defined zones around the cities of Fayetteville, Springdale, Rogers (available Monday-Saturday) and Bentonville (available only on Saturday). Rides run Monday-Saturday, times vary by city Book a ride in the app with just a few taps Affordable fares with payment in the app, online e-tickets, or by phone How It Works Did You Know? You can book ORT On-Demand through the app or by phone call, making it accessible even without a smartphone. Buy ODT Passes On-Demand Transit: How It Works ORT On-Demand is a shared public transit service that lets riders request a trip within designated service zones using the ORT On-Demand app or by phone call, providing curb-to-curb transportation without a fixed route. Rides are scheduled based on demand and may be shared with others traveling nearby. When booking an On-Demand ride, passengers may be directed to a fixed-route bus if there is an existing route near both the pick-up and drop-off locations. This means you have the option to use a fixed-route bus when your trip falls within the service area of that route. This helps ensure faster, more reliable trips. Fares are $1.25 per trip for up to 5 riders in a group and can be paid through the app or other ORT payment options. 1 Download the App 2 Create Your Account Sign up with email & phone. 3 Set Up Payment Add a credit or debit card. 4 (Optional) Buy a Pass Purchase by calling 479-756-5901 5 Enter Ride Details Tap "Where to? " Confirm your pickup location and enter your destination. 6 Pay the Fare Fare is $1.25 per ride for up to 5 people. Payment is handled securely in the app. 7 Book Your Ride Review your trip details and tap "Book Ride". 8 Wait for Pick Up Receive real-time updates and an estimated arrival time in the app. 9 Board the Vehicle Meet your driver at the location and enjoy your ride! Click for On-Demand Zones

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The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has two sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”. Accessibility Statement This statement was last updated on [enter relevant date]. We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]: Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, issues, and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Use This Guide to Get Started! ORT Rider's Guide Whether you are visiting Northwest Arkansas for the first time or making lifestyle changes to your daily routine, use this guide to get started on your car-free trips around the area. ORT Rider Policy First Time Bike Riders Download A Copy of Policy Ride SMART with Rider's Guide - Quick & Easy Transit Info Find your route, understand how to ride, and get moving in Northwest Arkansas. Fixed Routes $0 On-Demand $1.25 per trip for up to 5 riders. ADA Paratransit Qualifying individuals can schedule an ORT complimentary ADA Paratransit Ride. Plan It. Track It. Ride It! Flexible ways to get where you're going. Whether you’re commuting to work, heading to school, or exploring Northwest Arkansas, Ozark Regional Transit Authority (ORT) makes getting around easy- with fixed routes, on-demand service, and real-time tracking. Citymapper Plan Trips PassioGO Track Buses ORT On-Demand Book Rides Bike Tutorial rider rules food drinks beverages Bikes on ORT Buses All ORT buses are equipped with front-mounted bike racks and currently serve over 22 bicycle riders each day- making it easy to combine biking and transit. How to Use the Bike Rack Before You Load Remove any loose items (water bottles, bags, pumps). If the rack is folded up, squeeze the handle and lower it. The rack weighs less than 30 lbs and is easy to use. Loading Your Bike Load only from the curb side or directly in front of the bus. Place your bike in an open wheel slot. If it’s the only bike, use the slot farthest from the bus. Pull the support arm up and over the front tire. The hook should rest on the highest point of the tire. (Optional) Secure your bike with a personal lock. While You Ride Board the bus. There is no additional cost to bring a bike. Let the driver know you’ll be unloading your bike when you request your stop. Unloading Your Bike Lower the support arm. Lift your bike out of the rack. If the rack is empty, fold it back up . Step away from the bus with your bike.

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Ozark Regional Transit invites qualified vendors, agencies and professionals to participate in our competitive procurement process. Ozark Regional Transit Authority invites qualified vendors, agencies, and professionals to participate in our competitive procurement process. Below, you will find open solicitations, upcoming opportunities, and archived RFPs. Our goal is to make the process simple, transparent, and accessible to all vendors. Request For Proposals Current & Archived Bids and RFPs This table provides public access to Ozark Regional Transit Authority active and historical solicitations in accordance with federal, state, and local procurement guidelines. Each listing includes the project name, status, close date, and a link to the full project details. Project Status Close Date View Project Details Financial & Compliance Audit Services Transit Advertising Services CLOSED CLOSED Jan. 20, 2026 Nov. 26, 2024 Click to view Click to view Doing Business With ORT Program Learn More

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Find answers to commonly asked questions, including what to do if you lost an item on an ORT vehicle. Frequently Asked Questions Fixed Route On-Demand Service ADA Paratransit Bikes & E-bikes Lost Items Career Opportunities Do I have to pay to ride on a fixed route? All Fixed Route services are $0 Fare for now (no payment needed). How do I ride a fixed route? • Be at your stop a few minutes before the bus is scheduled to arrive. • Look for signs on the route that mark all of our bus stops. • Watch for your bus. When you see it, look at the driver and raise your hand. Place yourself safely out of traffic where the bus driver can see you. • On our buses that have two doors, please board the bus from the front door, and exit the back door. • Let the driver know you want to get off the bus one block ahead of your stop. You can do this by verbally announcing your stop to the driver or pulling the cord next to the window. • If you need to transfer from one route to another, ask the driver for the transfer point where you need to board the next bus. • After leaving the bus, wait until the bus has left the stop before crossing the street. Do not attempt to cross in front of the bus. How can I track my bus? For Android Users: • Open the Google Play Store on your phone • Tap the Search bar at the top • Type the "Passio GO!" and search • Find the app by Passio Technologies • Tap Install • After the app installs, tap Open • Choose your transit company name "Ozark Regional Transit" For iPhone (Apple Users): • Open the App Store on your iPhone • Tap the Search icon at the bottom • Type "Passio GO!" in the search bar • Look for the app with the Passio Technologies logo • Tap the Download or the cloud icon • Once the app is downloaded, tap Open to launch the app • Choose your transit company name "Ozark Regional Transit" You can now track your bus live! Where can I find a map of my route? Go to our website at ozark.org (http://ozark.org/) • Hover over RIDE ORT • Click on Fixed Routes • Routes are organized by city; find your city, click on the route button and a route map/schedule will open What are the hours for fixed routes? Fixed routes run Monday - Friday with the exception of Route 20 in Fayetteville that runs on Saturday. Fayetteville: Route 10 - 6:30 PM - 7:30 PM Route 20 - 6AM - 7:30 PM Saturday - 10AM - 8PM Route 490 (runs through all of the four cities) 7AM - 11AM 3PM - 7PM Springdale: Route 61 - 6:30 AM - 7:30 PM Route 62 - 6:30 AM - 7:50 PM Route 490 (runs through all of the four cities) 7AM - 11AM 3PM - 7PM Rogers: BRC Route (Bentonville/Rogers Connector) 6:25 AM - 6:25 PM Route 53 - 6:30 AM - 6:30 PM Route 54 - 6:30 AM - 6:30 PM Route 490 (runs through all of the four cities) 7AM - 11AM 3PM - 7PM Bentonville: Route 14 - 6:17 AM - 6:17 PM Route 15 - 7AM - 6:20 PM Route 16 - 4AM - 6PM Route 17 - 7AM - 7PM Route 490 (runs through all of the four cities) 7AM - 11AM 3PM - 7PM What happens when my bus stop is in a construction zone? When an existing bus stop is located within a construction zone, we will not pick up at that location, riders will need to make their way to the nearest bus stop location outside the construction zone. If you pull the stop cord for a bus stop and it is located inside a construction zone, our drivers will let you off at the soonest safe drop point after they have cleared the construction zone. lost item lost and found left something on bus

Connectings Northwest Arkansas Through Creativity, Transit and Community. COMMUNITY & ART CONNECTING NORTHWEST ARKANSAS THROUGH CREATIVITY, TRANSIT AND COMMUNITY About ORT engages with local artists and organizations to bring art into everyday transit spaces- from buses to community events. Our goal is to make public transit a place where creativity and connection can thrive. Artist: Octavio Logo Artist: Octavio Logo Art & Culture Impact Newsletter Mobile Art Gallery on Wheels Turning buses into gallery spaces on wheels and art experiences out in the community. We are helping connect art and public transit in the community by displaying local art inside the bus for riders to connect and engage with local artists and address mental health in our community. Ozark Regional Transit partnered with Art Ventures to turn Route 20 into a moving gallery, featuring artwork by local artists through the Crystal Bridges CB2U program. This collaboration brings art directly to our buses, celebrating creativity, inclusivity, and the vibrant communities we serve- making every ride on Route 20 a little more inspiring. Submit Your Art First name(Required) Email(Required) Short Bio(Required) Link Your Website or Portfolio Show Us Your Work Upload File Submit Community Turning buses into gallery spaces on wheels and art experiences out in the community. ORT History & Past Projects School Collaborations

For more than five decades, Ozark Regional Transit has been a steady force connecting people, places and opportunites across Northwest Arkansas. Our Journey Moving the Ozarks Forward For more than five decades, Ozark Regional Transit Authority has been a steady force connecting people, places, and opportunities across Northwest Arkansas. What began in the 1970s as a small, community-driven effort to serve elderly and rural residents has grown into a regional public transit system that supports daily life, economic mobility, and regional growth. Throughout its history, ORT has evolved alongside the communities it serves- expanding routes, embracing new service models, and responding to challenges with resilience and innovation. From the introduction of fixed routes to the launch of on-demand transit and fare-free service, each milestone reflects a continued commitment to accessibility, equity, and connection. This timeline highlights the key moments that shaped ORT into what it is today: a trusted public service dedicated to moving Northwest Arkansas forward- together. Ozark Regional Transit Authority Historical Timeline & Where We Are Today Where We Are Today Today, ORT stands as a dynamic and growing public transportation provider in Northwest Arkansas, serving the communities of Fayetteville, Springdale, Rogers, and Bentonville with a mix of fixed-route and on-demand services tailored to the region’s evolving needs. ORT continues to offer zero-fare fixed routes that run throughout the workweek, while its On-Demand Transit (ODT) service- bookable via the ORT On-Demand app- provides flexible, app-based rides within designated zones Monday through Saturday for a modest fare. ORT also maintains complementary ADA paratransit ensuring broad accessibility for seniors, individuals with disabilities, and residents beyond core fixed-route coverage areas. Together, these enhancements reflect ORT’s commitment to providing safer, more reliable, and more connected transit options in a rapidly growing region- balancing traditional fixed routes with innovative, data-driven service models that respond to changing travel patterns and rider expectations.

Our Vision for Expanding Transit in NWA's Smaller Communities Vision For Expansion HUNTSVILLE BELLA VISTA MORE INFO COMING SOON Our Vision for Expanding Transit in NWA’s Smaller Communities Ozark Regional Transit Authority is committed to growing alongside Northwest Arkansas. As our region continues to expand, so does the need for reliable, accessible transportation in smaller and developing communities. This page highlights our vision for the future-connecting rural towns and emerging neighborhoods to the jobs, healthcare, education, and opportunities that make NWA thrive. We believe every community, no matter its size, deserves access to safe and dependable transit. By planning thoughtfully and partnering with local leaders, we aim to build new routes, improve regional connectivity, and ensure residents can travel easily within their towns and across the broader region. These are our hopes, our plans, and the steps we’re taking toward a more connected NWA. Anchor 1 Huntsville The City of Huntsville | Strategic Community Plan Click the blue button above the instructional videos to open the interactive Huntsville map. Click the comment bubble. A blue bubble is for Desktop and a white bubble is for Mobile. Navigate on the map and zoom in or out to find the general area where you live. Click on the map to drop a pin approximately where you live. In the information box that appears, enter your ADDRESS, NAME, and EMAIL. Click “Post” to submit your information. Complete. Thank you for your participation and your interest in Ozark Regional Transit in Huntsville! How To Add Your Pin CLICK HERE TO ADD YOUR PIN Desktop Tutorial Mobile Tutorial