How Fleetio Helped ORT Modernize Maintenance Program

At Ozark Regional Transit, we provide safe, reliable, and efficient transportation for Northwest Arkansas. As our fleet grew and our service demands increased, we knew we needed a better way to manage inspections, maintenance, and reporting. Paper forms and spreadsheets just weren’t cutting it anymore- especially when accuracy, transparency, and compliance matter so much in public transit.

That’s why we turned to Fleetio.

Why We Needed a Change

Before Fleetio, our maintenance team spent hours every week digging through paperwork, entering data by hand, and piecing together information that should have been available instantly. It made things like tracking trends, monitoring costs, reporting to city councils and ensuring FTA compliance much more difficult than they needed to be. We wanted a system that would give us real-time visibility into our fleet and empower our team to make confident decisions backed by data.

How Fleetio Helped

Implementing Fleetio gave us exactly what we were looking for- a modern, centralized, digital fleet maintenance platform. Now our team can complete and review inspections digitally, track issues the moment they’re reported, access real-time analytics, streamline compliance workflows, understand lifecycle costs and maintenance trends and create professional reports for leadership in minutes. Instead of manually piecing together information, we can now pull accurate, detailed insights instantly. This has transformed how we plan, budget, and communicate with our stakeholders.

The Results We’ve Seen

Since adopting Fleetio, we’ve experienced measurable improvements across our organization:

Saved 8–16 hours per week Eliminating manual paperwork has freed our maintenance staff to focus on what matters most: keeping our vehicles safe and road-ready.

PM compliance increased Having clear reminders and automated scheduling has helped us maintain stronger preventive maintenance performance.

Cleaner, safer vehicles Digital inspections allow us to address issues faster and ensure a better experience for our riders.

Stronger transparency We can now walk into public meetings and board presentations with polished, accurate data- something that strengthens trust with local governments and taxpayers.

Fleetio didn’t just give us a tool; it gave us a new level of visibility and confidence in our operations. We’re proud of the improvements we’ve made and excited to keep building a more efficient, transparent, and rider-focused transit system for Northwest Arkansas.

Read the full case study from Fleetio at https://www.fleetio.com/resources/case-studies/ozark-regional-transit