At Ozark Regional Transit (ORT), our mission is to serve all our communities with reliable and accessible public transportation. While the spotlight might be on Bentonville and Rogers right now with new and updated routes launching soon, we want you to know Fayetteville and Springdale, we still love you!
Why the Focus on Bentonville and Rogers?
The new Bentonville and Rogers routes have been in the works for two years, stemming from rider requests and community needs. Our process prioritizes requests on a first-come, first-served basis, ensuring we address needs as they arise. These route updates represent the culmination of hard work, collaboration, and planning to meet growing demand in these areas.
Capacity and Quality Matter
More routes mean we need more drivers, and hiring isn’t a quick process. At ORT, we hold ourselves to high standards—we don’t trust just anyone to drive our riders. Hiring quality drivers takes time because we’re committed to ensuring your safety and providing exceptional service throughout our community.
We also need to ensure that each route is running smoothly before we turn our focus to the next set of requests. Delivering reliable transit requires careful planning, implementation, sustainability, and we appreciate your understanding as we balance these priorities.
What’s Next?
Once the Bentonville and Rogers routes are launched and stabilized, we’ll be ready to turn our attention to the next opportunity. That could mean adding or updating routes in
Springdale, Fayetteville, or even expanding to a new city looking to bring ORT service to their community. Wherever the need arises, ORT is here to meet it.
Thank You for Your Patience
We know waiting can be frustrating, but we promise that Fayetteville and Springdale remain a vital part of our transit family. Your grace and patience as we work to grow and improve is greatly appreciated. Rest assured, we are moving as quickly and efficiently as possible to serve all our communities better.
Together, we’ll continue building a connected, accessible future for Northwest Arkansas. Thank you for riding with ORT!
Stay ConnectedTo stay up to date on route updates and expansions, follow us on social media or visit our website. We’re always here to answer your questions and hear your feedback!
